Frequently Asked Questions

  • How much does it cost?
    The price depends on the country to which SMS is sending. Prices varies from €0.005 to €0.20 per SMS. The exact price for each country and network you can send in pricing page.
  • How can I send SMS?
    Let say you want to send SMS to number 421903903903. Send email from your mailbox you are registered with to email address Please, use international format of phone number without 00 or + at the beginning. The second option is sending bulk SMS through our web admin panel.
  • Can I change sender name?
    Yes, you can. By default, "EmailToSMS" is showed as sender name. If you want to change it to your phone number, just set your phone number as Sender ID in settings page. You will have to verify your phone number by receiving verification code. Please, take into account, that some network carriers do not support these customised Sender ID and will replaced them by some default Sender ID.
  • My SMS was not delivered. What happened?
    Occasionally, some delay can occur. This delay can be from a few seconds to several minutes. In general, our success delivery rate is over 98 %.
  • Which countries do you cover?
    We are able to deliver SMS to more than 200 countries. You can check our coverage on pricing & coverage page.
  • How can I pay for credit?
    This time all payments are processed by Stripe or PayPal. It means you can pay using either your credit card or PayPal account.
  • Which currencies do you accept?
    Payments are processed by Stripe (credit cards) and PaypPal. Our prices and account balance are showed in EUR but you can pay with any currency accepted by Stripe or PayPal.

If you have any question, suggestion or need an assistance, feel free to contact us, please.